Privacy Policy

Suva Realty Management PTE Limited (LIC 163)

At Suva Realty Management PTE Limited (“Suva Realty”, “we”, “our”, “us”), we value your trust and are committed to protecting your privacy. This Privacy Policy sets out in detail how we collect, use, store, and safeguard your personal information when you interact with our website www.suvarealty.com.fj (the “Website”) and our related services.

By using our Website, you acknowledge and consent to the practices described in this Policy.

1. Information We Collect

We may collect both personal and non-personal information to deliver our services effectively and to comply with our legal obligations.

Personal Information (provided voluntarily):

• Full name, email address, phone number (e.g., when submitting an enquiry form).
• Property preferences, requirements, or criteria for real estate transactions.
• Any additional details you choose to share in communications with us. Non-Personal Information (collected automatically):
• IP address, browser type, and operating system.
• Website usage data such as pages viewed, time spent on the Website, and referring websites.
• Data collected through cookies and similar technologies (see Section 4).

2. How We Use Your Information

Your information may be used for the following purposes:

• To respond to your enquiries and provide tailored real estate services.
• To communicate updates regarding property listings, market insights, or service announcements (where you have opted-in).
• To enhance, personalise, and improve the functionality of our Website and customer experience.
• To comply with statutory obligations and regulatory requirements applicable in Fiji.
• To maintain internal records, client files, and quality assurance purposes.

3. Sharing of Information

We do not sell, rent, or trade your personal information. We may disclose your data only as reasonably necessary for the purposes outlined in this Policy, including to:

• Our licensed agents and employees in the course of delivering professional services.
• Third-party service providers (such as IT support, hosting platforms, or secure email systems) who are contractually bound to protect your information.
• Regulators, enforcement bodies, or other legal authorities where required by Fiji law or pursuant to a lawful request.
• Professional advisers (e.g., auditors, lawyers) where necessary for compliance and governance.

4. Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to:

• Enable essential site functionality.
• Collect analytics on how our Website is accessed and used.
• Improve your browsing experience by remembering preferences.

You can manage or disable cookies through your browser settings. Please note, however, that certain features of the Website may not function properly if cookies are disabled.

5. Data Security

We implement a range of technical, administrative, and physical safeguards to protect your personal information from misuse, interference, loss, and unauthorised access, alteration, or disclosure. These include password protection, encrypted communications, restricted employee access, and secure data storage systems.

While we strive to protect your information, no method of electronic transmission or storage is fully secure. We cannot guarantee absolute security but are committed to ongoing improvement of our practices.

6. Data Retention

We will retain personal information only for as long as is reasonably necessary to fulfil the purposes for which it was collected, or as required by applicable legal, regulatory, or contractual obligations. Once no longer required, information will be securely deleted or anonymised.

7. Your Rights

Under applicable Fiji law, you have the right to:

• Request access to the personal information we hold about you.
• Request correction, rectification, or updating of your personal data.
• Withdraw consent or opt-out of receiving marketing communications at any time.
• Lodge a complaint with the appropriate data protection or regulatory authority if you believe your rights have been violated.

Requests may be made in writing to the contact details set out in Section 10.

8. Third-Party Links

Our Website may contain links to external websites operated by third parties. We are not responsible for the content, data handling practices, or privacy standards of these external websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children’s Privacy

Our Website and services are not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.

10. Contact Us

If you have any questions, concerns, or requests about this Privacy Policy or how your information is managed, please contact us at:

Suva Realty Management PTE Limited (LIC 163)

28 Disraeli Road, Suva
suvarealty@gmail.com
(679) 9927 555

11. Updates to this Policy

We may update this Privacy Policy from time to time to reflect changes in law, technology, or business practices. The latest version will always be published on our Website with the effective date clearly indicated.